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Heather Fontaine has held a variety of roles in the Human Resources field since 2013. Her most recent role is Director of People Operations at The Gnar Company, Inc., a custom software company, where they have been responsible for employee retention, recruiting, company culture, event planning, employee recognition, 1:1 meetings, payroll processing, benefits renewal, and onboarding/off-boarding. Prior to this role, they were Owner/HR Business Consultant at People Ops Advisors, providing contract HR services for private operators. Heather also held the role of Human Resources Director at Nova Farms, Human Resources Consultant Contract and Director, Corporate HR & Recruiting at Ascend Wellness Holdings, Human Resources Business Partner at Luxury Brand Holdings, Human Resources Manager at WeGotSoccer, Human Resources Manager at Full Contact Advertising, HR/Office Manager at Mavrck, and Office Manager & HR Associate at MeYou Health. Her responsibilities in these roles included evaluating company operational structure, creating/modifying company policies, recruiting and training personnel, reviewing and assuring company state/federal compliance, conducting research, providing innovative HR solutions, building rapport, managing employee relations, staff development, conflict resolution, benefits, HR record management, HR policy development, legal compliance, talent acquisition, employee onboarding, employee records, leave of absences, and training.

Heather Fontaine obtained their High School Diploma from Attleboro High School in 2007. Heather then attended Framingham State University from 2007 to 2009, studying Business Administration and Management, General. Heather went on to receive their Bachelor of Science (BS) in Business Administration- Management from the University of Massachusetts Lowell in 2013. In addition, Heather has obtained several certifications, including the HR Conference from ASE in March 2021, the Compensation & Benefits Conference from the Employers Association of the NorthEast in July 2018, and the Criticism & Discipline Skills for Managers Seminar from CareerTrack in 2016.