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Kirstine Glancy - Saliba is an accomplished professional with extensive experience in engagement and strategy management, particularly in customer relationship management (CRM). Currently serving as the Engagement and Strategy Manager - CRM Specialist at The Globe and Mail since November 2021, Kirstine previously held the position of Account Director of CRM for TELUS Communications at Cossette, where responsibilities included overseeing acquisition and retention strategies. Prior roles include Sr Account Supervisor for CIBC Aventura Rewards at Bond Brand Loyalty, Senior Account Manager at Squareknot Agency/LoyaltyOne, and Account Executive for Nissan and Infiniti at The Marketing Store. Kirstine's career commenced at BBDO Windsor, with roles that enhanced expertise in marketing, loyalty programs, and digital media campaigns. Educational qualifications include a diploma in Applied Arts and Technology from St. Clair College and an Accredited Professional designation from The Institute of Communication Agencies.