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Reshma Prasannan began their work experience in 2016 as a PHP Developer at Suffix E Solutions and worked there until 2017. Reshma then joined GI Group Holdings as a Web Developer in December 2017 and later transitioned to the role of Software Development Engineer - II in December 2020. There is no specified end date for their current role at GI Group Holdings.

Reshma Prasannan completed their Bachelor of Technology (B.Tech.) in Computer Science from the University of Kerala from 2012 to 2016. Additionally, they also pursued the same degree at Shahul Hameed Memorial Engineering College in Kadakkal, Kollam during the same period. In terms of certifications, Reshma obtained three certifications in August 2021, including "Continuous Delivery with GitLab," "DevOps Foundations: Containers," and "Succeeding in Web Development: Full Stack and Front End," all from LinkedIn.