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Jovana Hernandez is an experienced customer service professional with a strong track record in management roles. Currently serving as Customer Service Manager at The Gilbert Company since May 2019, Jovana has previously held similar positions at Dcg Fulfillment and Leggett & Platt. Jovana's career began at The Gilbert Company in various capacities, including Office Lead and Customer Service Representative, and includes a role as Office Supervisor at NFI. This extensive experience reflects a deep commitment to excellence in customer service and team leadership.