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Kim D. has held various roles in the healthcare IT industry since 2013. From 2013 to 2016, they worked as a Program Manager for an Independent Contractor, where they consulted medical practices on IT needs and managed product design, development, and implementation projects. Kim then moved to Orlando Family Health Center in 2016 as a Project Manager, where they directed organization-wide integration of the Electronic Health Record (EMR/EHR) and Electronic Revenue-Cycle Management (RCM) platform. In 2019, Kim D. joined AdventHealth as a Network Relations Specialist - AdventHealth Physician Networks (CIN & ACO), where they managed over 600 network physician portfolios and advised the physicians on contracted network policies and initiatives. Currently, Kim D. is the Director of Customer Success at The Garage In, a SaaS healthcare IT company with an exclusive focus on Population Health Management. Kim is responsible for managing IT projects from end-to-end, providing direction to cross-functional teams, and owning knowledge documentation and communication of impact in project scope with all stakeholders.

Kim D. has an extensive educational history. Kim obtained a Bachelor's degree in Physical and Biological Anthropology from the University of Central Florida in 2013. Kim then attended Valencia College, where they earned an Associate of Arts in Biology/Biological Sciences, General in 2010. In 2018, they returned to the University of Central Florida and earned a Master's degree in Health Services Administration in 2021. Kim D. has also obtained various certifications from LinkedIn, AdventHealth, and HealthARCH (formerly the UCF Regional Extension Center).