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Theresa Delgado has a diverse work experience spanning various industries. Theresa has held multiple roles at The Fortune Society, starting as a Help Desk Associate in 2019 and working their way up to Director of Help Desk Support. In their roles, they managed the Help Desk staff, researched and resolved issues, maintained support documentation, and handled client inquiries. Theresa also worked at Tiffany & Co. as an IT Service Center Technician. Prior to that, they gained experience in customer service and dispatching at Griffen Security Services. Theresa also had a long tenure at the NYC Administration for Children's Services, where they served as a Director of Group Family Daycare. Theresa obtained state licensure, hired and trained staff, and ensured compliance with licensing regulations. Earlier in their career, they held administrative roles at First Union Baptist Church, R&G Brenner Income Tax Consultants, Tact Medical Staffing, Matlin Silver Associates, New York-Presbyterian Hospital, and AIG. Their responsibilities included answering phones, filing, organizing, ordering supplies, publishing reports, and performing general administrative duties.

Theresa Delgado's education history includes completing a program in CompTIA A+ and Network+ IT Support at Per Scholas from 2018 to 2019. Prior to that, they obtained an Associate's degree in Liberal Arts with an Education Option from CUNY Bronx Community College, which they attended from 2013 to 2016. In 2013, Theresa also started pursuing a Bachelor's degree in Early Childhood Education and Teaching at Rasmussen University. The information does not indicate whether they have completed the Bachelor's degree or is still pursuing it.

Theresa Delgado also holds additional certifications from CompTIA. Theresa obtained the CompTIA Security+ certification in August 2022. In August 2019, they obtained certifications for CompTIA A+, CompTIA IT Operations Specialist – CIOS Stackable Certification, and CompTIA Network+.