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Susan Donnelly has a diverse work history in business change and transformation roles. Susan has held positions at various organizations such as the Financial Conduct Authority, Medicines and Healthcare products Regulatory Agency, Think Sapphire Consultancy, BAE Systems, Working Links, Scottish Government, Sky, NHS Greater Glasgow and Clyde, and East Lothian Council. Susan has experience as a Business Change Lead, Business Change Manager, Project Management Specialist, Capability Development Manager, Recruitment Assessor, Business Change Strategy Project Officer, and Workforce Planning Consultant. Their expertise lies in delivering assessment centres, conducting role-plays, group exercises, interviews, and utilizing behavioural and competency-based assessment tools.

Susan Donnelly has a Bachelor of Arts in Human Resource Management from West of Scotland University (2005-2007), an HND in Information Management from Reid Kerr College (2002-2005), and a Professional Diploma in UX Design from Glasgow Caledonian University (currently pursuing). Susan also completed various certifications in Project Management (Prince 2), Language Profiling (NLP), Organisational Development (Aston Team Coaching), and Managing Successful Programmes (MSP).