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Keith Chick is an experienced IT professional currently serving as the US IT Lead at Farrow since February 2022, where responsibilities include managing infrastructure and IT support across 13 US sites and implementing new support processes. Prior roles include Application Support Specialist at IBM Watson Health, Manager of Store Systems Maintenance at Little Caesars Pizza, and End User Support Analyst Level 2 at Ryder Systems, among others. Keith has a solid track record of enhancing customer satisfaction, establishing support teams, and improving incident resolution times across various organizations. Educational background includes a BA in History from Adrian College.