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Ken Hayes has over 20 years of experience in IT and operations management. Ken most recently worked at Ergobaby as the Senior Director of IT, where they were responsible for strategic planning, maintaining compliance with security standards, and managing the company's networks and systems. Prior to that, they served as the Director of IT at K. Bell Socks, overseeing all aspects of IT infrastructure and support. Ken also has experience as the VP of Operations at MAG Manufacturing, where they managed IT projects and gained operational experience. Ken started their career as a Senior Programmer/Analyst, working on various projects involving system integration and development. Ken has a strong background in IT management and has worked in a range of industries, including manufacturing and telecommunications.

Ken Hayes completed their Bachelor's degree in Management and MSIS at California State University, Fullerton from 1997 to 2000. Additionally, they obtained several certifications including "Learning PowerShell for Windows Server Administration" from LinkedIn in April 2020, "Cert Prep: Excel 2016 Microsoft Office Specialist (77-727)" from LinkedIn in October 2017, and "NoSQL for SQL Professionals" from LinkedIn in October 2017.