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Crystal Hannah is an experienced professional with a robust background in service coordination and document management. Currently serving as the New Service Coordinator at The Energy Cooperative since February 2017, Crystal acts as the primary contact and subject matter expert for the electrical division, overseeing member service applications, upgrades, and relocations. Previous experience includes a role as Document Controller at Siemens Energy Inc., where Crystal contributed to establishing collaborative best practices for project documentation, and as an Accounting Operations Specialist at JPMorgan Chase & Co., where complex customer issues were resolved efficiently. Crystal also held a position at New Century Mortgage, ensuring accurate data registration and communication with title and escrow companies. Crystal holds a diploma in General Studies from Utica High School, obtained in 1998.