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Carol Ann Bliss has been working at The Dowd Insurance Agencies since February 2006 as a Commercial Lines Senior Assistant Account Manager. Prior to that, Carol Ann worked at MetLife from March 1993 to December 2005 as an Account Manager Life & Health. Carol Ann is experienced with Epic and Agency Management System, and is skilled in market new business and preparing quotes using Singlepoint. Carol Ann graduated from West Springfield High School in 1982.