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Charles Smith has extensive work experience in the field of Information Technology. Charles is currently serving as the Director of Information Technology at The Distribution Point since June 2021. Prior to this, they worked as an Information Technology Manager at Turner Supply from 2018 to July 2021. From 2014 to 2018, they held the position of Vice President at EAGLE/MARK IV EQUIPMENT INC., along with the role of Information Technology Manager from 2004 to 2014. Charles also has experience in the Army National Guard as a Light Wheeled Vehicle Mechanic from 2002 to 2011 and had a similar role in the US Army from 1998 to 2002. Charles also worked as an IS Manager & Senior IT Consultant at Mobile Computer Programming/Repair from 2002 to 2004.

Charles Smith has a Master of Business Administration degree with a focus in IT Management from Western Governors University. Charles also has a Bachelor of Science degree in Information Technology from Purdue Global. In addition, they have taken courses at the Harvard Business School Online, Texas A&M University, and the Massachusetts Institute of Technology, although specific degrees or fields of study are not provided for those institutions. Charles has obtained several certifications, including the Certified Information Systems Security Professional (CISSP) from (ISC)², the CompTIA A+ Certification and CompTIA Security+ from CompTIA, the ITIL Foundation Level from AXELOS Global Best Practice, the Microsoft 365 Certified: Enterprise Administrator Expert, the Microsoft Certified Professional, and the Microsoft Professional Program in Data Science from Microsoft.