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Heather Kritter has had extensive work experience in the media and advertising industry. Heather started their career at Radio & TV as a Promotions & Events Coordinator from 1995 to 1999. In 1999, they joined Gannett as an Advertising Account Executive until 2006. From 2006 to 2011, they worked at Suburban News Publications as an Assistant Retail Advertising Manager. Since 2011, Heather has been working at Dispatch Media Group as a Multimedia Sales Director, where they are responsible for strategic marketing solutions and sales development.

Heather Kritter has a Bachelor's degree in Communications from The Ohio State University. Heather also holds certifications as a Certified Tourism Ambassador and in Google Partners - Digital Sales/Ad Words.