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Melissa Mueller is an accomplished professional with extensive experience in project management and research analysis. Currently serving as Senior Research Manager and Senior Project Manager at Directions Research, Inc. since May 2021, Melissa has previously held similar project management roles at SPH Analytics and DSS Research. Earlier career positions include Operational Performance Analyst at Convergys and various roles at William Gammon Insurance and McGriff, Seibels & Williams, Inc. Melissa's educational background includes dual Master's degrees in Marketing Research and Business Administration from The University of Texas at Arlington, as well as a Bachelor's degree in Business Administration/Marketing from Texas Lutheran University. Melissa's expertise encompasses questionnaire development, data analysis, account management, and client relationship building.