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Carol Hancock is currently a customer service representative at The Dinner Ladies. Carol has extensive experience in the wedding industry, having previously worked as a store manager, boutique manager, and bridal stylist. Prior to working in the wedding industry, Carol was an area sales manager for Aveda. Carol has been working in the customer service industry for over 25 years and is passionate about helping others.

Carol Hancock went to Our Lady of Mercy College Burraneer Bay in Sydney.

Carol Hancock reports to Brad Rom, Chief Operating Officer. Some of their coworkers include Shen Wei - Operations Manager, Lalita Luchetti - Customer Service, and Ujjavalchandra Shah - Dispatch Manager.