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Bab Hammed is a skilled ServiceNow Administrator with extensive experience in instance management, ITSM modules, and user administration. Since January 2021, Bab has been employed at CSI Companies, where responsibilities include system configuration, ITIL practices, incident management, and performance coaching. Prior to this role, Bab worked as a Technical Consultant at Leidos from January 2019 to January 2021, focusing on similar ServiceNow administration tasks. Earlier in the career at Ellit Groups, Bab served as a Sr Command Center Manager, contributing to EMR system configuration and training curriculum development. Bab holds a Bachelor's degree from ESTAM University.