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Jessica Smith has extensive work experience in the healthcare and nonprofit sectors. Jessica worked at Wheeler Clinic from 2005 to 2017, where they served as Senior Director. In 2017, they joined The Connection, Inc. as Deputy Chief of Clinical Development & Operations. In 2019, they transitioned to the role of Deputy Chief of Business Development at the same company.

From 1998 to 2002, Jessica Smith attended the University of Connecticut, where they earned a Master's degree in Marriage and Family Therapy/Counseling.