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Holly JoAnn M. has over 18 years of experience in library services, primarily at The Colony Public Library in Texas, where roles have included Access Services Assistant and Technical Services Library Assistant, with responsibilities such as cataloging materials, assisting customers, and promoting library services. Holly has also worked in educational settings, serving as a substitute teacher in special education within the Lewisville Independent School District and as a teaching assistant for English language learners. Additional experience includes a role as a retail merchandiser with CROSSMARK and a student assistant at Texas Woman's University. Holly holds a Bachelor of Science in Interdisciplinary Studies from Texas Woman's University and a CertTESOL from Trinity College London.