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Frank Ruiz is an accomplished Engineering Director for Item Cloud Technology at The College Board, responsible for enhancing service solutions across engineering teams and optimizing value delivery through the BigFuture Product suite. With a strong background in Agile methodologies, Ruiz has served as a Scrum Master and Engagement Manager at prominent organizations such as Amazon Web Services and Capital One. Prior roles include directing technical delivery at agencyQ and managing content management systems at PBS. Ruiz has a diverse educational background with master's degrees from Binghamton University and The New School, and a bachelor's degree from the University of Maryland. Certifications include AWS Solutions Architect, Certified SAFe Agilist, Certified ScrumMaster, Project Management Professional, and ITIL.