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Devin Madara has extensive experience in customer service and workforce management, currently serving as Customer Service Manager with Colibri Group since December 2017. In this role, Devin successfully established the company's first Workforce department, achieving remarkable accuracy in forecasts during a period of significant growth. Previous positions include Workforce Planning Supervisor and Customer Service Team Lead, as well as an Education Specialist at Elite Professional Education, LLC, where Devin effectively maintained customer communication. Prior military service as a Civil Affairs Specialist in the US Army and roles at EXPRESS as Customer Sales Lead and Sales Associate further contributed to a well-rounded skill set focused on customer experience. Devin holds a Bachelor of Arts in Interdisciplinary Studies with a focus on Organizational Studies from Arizona State University.