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James Evans has a diverse background in the banking industry, with experience in roles such as Compliance and Assurance Manager, Quality Assurance Manager, Quality and Credit Assessor, Digital Senior Personal Banker, Personal and Business Banker, Personal Banker, and Customer Service Consultant. James has developed skills in operational risk and compliance, coaching, data management and analysis, change management, and retail mortgage lending. Currently pursuing a New Zealand Certificate in Financial Services Level 5 in Residential Property Lending from Strategi Institute.