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Priscilla Kalaw is a seasoned professional with extensive experience in middleware systems engineering and client connectivity, currently serving at The Clearing House since May 2005. Priscilla's expertise includes IBM MQ administration, third-party software implementation, software upgrades, and addressing security vulnerabilities, alongside providing third-level product support and client integration. Prior to this role, Priscilla worked as a Quality Assurance Analyst at The Clearing House and held positions as a Financial Service Representative at MetLife and as an Underwriter and Senior Accountant at AIG. Priscilla holds a Bachelor's Degree in Accounting from Queens College and a Certificate in Computer Science from Hofstra University.