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Jenny Jacobs has a strong background in governance and management. Jenny worked as the Head of Governance Services and Outreach at The Church of England since February 2018. Prior to that, they served as the Governance and Planning Manager at Leonard Cheshire Disability from November 2013 to January 2018. In this role, they were responsible for ensuring effective governance and oversight of the charity and its subsidiaries. Before that, they held various positions at The Duke of Edinburgh's International Award Foundation, including Programme Manager from October 2008 to March 2013, where they focused on youth engagement and development. Additionally, they worked as an Association Manager from June 2006 to October 2008, managing international Award conferences.

Jenny Jacobs has a diverse education history. In 2016, they attended the Institute of Company Secretaries & Administrators to study Charity Law and Governance, although no specific degree was mentioned. Prior to that, from 2010 to 2013, they pursued a Master of Science (M.Sc.) in Development Management at The Open University. During the same time period, they also completed a Postgraduate Diploma in Development Management at The Open University. In 2010 to 2011, they obtained a Postgraduate Certificate in Human Rights and Development Management, again from The Open University. Jenny's earlier education includes a Bachelor of Arts (BA) in Medieval and Modern History from Royal Holloway, University of London, though the years of attendance were not specified.