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Jo Wood, PMP, has a background in IT service management and project management. Jo has extensive experience in supplier management, ensuring timely and quality deliverables from IT suppliers. Jo has also focused on user experience, using feedback and analysis to improve service levels. Jo has successfully led projects to implement cloud-based solutions and rollouts of mobile phones. Jo has worked in various organizations, including The Children's Society, Great Ormond Street Hospital Children's Charity, niu, Atos, and Hewlett-Packard. Jo has a track record of implementing improvements, including the introduction of knowledge management systems and optimizing workforce usage. Jo is also involved in mentoring and enhancing the skillset of interns.

Jo Wood, PMP, has a strong education background in IT and project management. Jo obtained a Bachelor of Science (BSc) degree in Business IT from Northumbria University, where they studied from 2002 to 2005. Later, they pursued a Master of Science (MSc) degree in E-Knowledge Management, also at Northumbria University, from 2005 to 2006.

In addition to their formal education, Jo Wood has obtained several certifications to enhance their skills and knowledge. Jo became a Project Management Professional (PMP) in June 2009 through the Project Management Institute. Jo also holds the ITIL V3 Foundation certification, achieved in November 2009 through the ISEB. Furthermore, they have obtained the ITIL Lifecycle Certificate in Continual Service Improvement from ISEB in April 2012, the ITIL Service Operation certification from BCS, The Chartered Institute for IT in February 2014, and the Certified SCRUM Master certification in March 2016.

Although not specified, it can be inferred that Jo Wood may have obtained the Prince 2 Foundation certification as it is commonly associated with project management professionals.