Jill Goodspeed has extensive experience in operations and call center management. Jill currently holds the position of Senior Vice President, Call Center Operations at The Chicago Lighthouse, starting in March 2023. Previously, they worked as Vice President Operations at Good Measures, LLC from May 2021 to June 2022. Prior to that, they held the position of Vice President, National Operations at Health Dialog from December 2015 to November 2020. During their time at Health Dialog, they consistently exceeded client level operational Service Level Agreements and successfully implemented technology solutions that resulted in cost savings and improved efficiencies. Jill also served as Senior Director at Scottsdale Coaching Center from January 2006 to December 2015. Jill'searlier experience includes working as Director, Operations at Delta Dental from August 1996 to June 2005. Overall, Jill Goodspeed possesses a strong background in operations and has consistently demonstrated their ability to meet and exceed performance targets.
Jill Goodspeed has attended both Eastern Illinois University and the University of Iowa for their education. However, the specific years they attended, the degrees they pursued, and their field of study are not provided.
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