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Zack Bero

Manager, Building Services at Chicago Bears

Zack Bero is currently the Manager of Building Services for the Chicago Bears. Prior to this, they worked as a Teller for JPMorgan Chase & Co. from January 2010 to April 2011. In this role, Zack answered customer inquiries, identified sales opportunities, and counted, verified, and handled bank deposits, armored car transactions, and nightly vault balances. Zack also established rapport with new clients to increase satisfaction and loyalty. From April 2011 to August 2017, Zack served as the Ticket Operations Coordinator for the Chicago Bears. In this role, they managed weekly ticket and travel accommodation needs for a roster of 80+ players and their immediate families, served as a frontline customer service representative for all inbound fan and season ticket holder inquiries, assisted with the management of internal ticket inventory, and maintained and validated the accuracy of all customer information in the CRM system. Zack also processed all cash and check deposit batches.

Zack Bero graduated from Indiana University Bloomington with a Bachelor of Science in Sports Marketing and Management.

Zack Bero reports to Geoff Bunzol, Director, Team Building & Operations. They are on a team with Liz Wallace - Receptionist, Halee Altenburg - Office Coordinator, and Eric Rebman - Building Engineer.

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