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Barlin Khaneja is an experienced professional in client relationship management and team leadership, currently serving as a Senior Account Manager at The Chat Shop since September 2018. Previous roles include Deputy Sales Team Manager at Bupa, focusing on retention strategies and team training to enhance customer experience, and Health and Beauty Consultant at Boots Pharmacy, where Barlin developed engaging customer experiences and ensured regulatory compliance. Early career experience includes roles at Primark and Brunel Lodge Guest House, demonstrating strong customer service and operational coordination skills. Barlin holds various qualifications, including an NVQ Level 2 in Pharmacy Service Skills and a BTEC in Travel and Tourism.