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Caroline McCann has been working in the content and copywriting field since 2016. Caroline began their career as a freelance journalist, creating articles and social media content for private clients. In 2017, they took a temporary position as an Office Assistant at NESN. In 2018, they worked as an Arts Assistant at Endicott College, creating content for the college's events website, department websites, press releases and internal communications. Caroline also managed all social media channels for Endicott's Center for the Arts. That same year, they worked as a Front of House and Social Media Manager for the upscale farm-to-table restaurant West Row in downtown Newburyport. In 2016, they interned at Boathouse, working with non-profit client accounts to develop advertisements and organic marketing strategies. In 2019, they joined C-4 Analytics as a Digital Copywriter and Editor, producing clear, concise and compelling online content for a variety of clients. In 2021, they became a Copywriter for America's Test Kitchen. Currently, they are a Content Strategist and Copywriter for THE CHARLES.

Caroline McCann completed their Bachelor's degree in Journalism from the University of Massachusetts Amherst in 2017.