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Jennifer Pitts began their work experience in 2012 at The Charles Lea Center, where they served as the Customized Career Network Director until November 2021. In September 2021, they joined the Charles Lea Center as the Director of Community Support Services.

Jennifer Pitts holds a Master of Arts (MA) degree in Marriage and Family Therapy/Counseling from Liberty University. Prior to that, they earned a Bachelor's degree in Criminology and Sociology from the University of South Carolina Upstate. their education history does not provide any specific information about their attendance at Virginia Commonwealth University.