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Courtney J. James has a decade of work experience in the creative industry. In 2010, they began their career as an intern at Chelsea Flower Clothing. Courtney J. then worked as a Sales and Marketing Associate at Dawn Mayo. In 2012, they became a Graphic Designer at The Agenda Project, where they led editorial design and print-production for the organization's annual directory. In 2013, they joined RUNA as a Sr. Graphic Designer and Creative Services Manager. In 2017, they became a Special Projects Manager at SAMPE. In 2018, they became a Creative Projects / Print Production Manager at Evergreen Herbal. In 2020, they worked as a Creative Services Project Manager at Beautycounter and a Creative Consultant at Candid. Courtney J. has been a Creative Project Manager at THE CENTER since 2022. Additionally, since 2007, they have been a Freelance Graphic Designer and CPG Package Design Expert.

Courtney J. James obtained a Bachelor of Art from the University of Central Florida's College of Art and Humanities in 2010, with a major in Visual Communications and a minor in Sociology. In addition, they have obtained certifications from Lynda.com in Foundations of Branding for Designers, Project Management Simplified, and UX Foundations: Research.