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Teresa Rieger is an accomplished executive with extensive experience in customer service and operational management. Currently serving as the Director of Store Support at The Cellular Connection since February 2020, Teresa is responsible for delivering high-quality support and aligning operational practices with business partner needs. Prior roles include Director, Vice President of Customer Service at First Merchants Corporation, where Teresa enhanced client experiences, and various leadership positions at JPMorgan Chase & Co., focusing on quality management and business practices. Teresa has also held supervisory roles at companies such as Finish Line, Nelnet, and Discover Financial Services, showcasing a strong background in team management and customer satisfaction. Currently pursuing further education at Indiana Wesleyan University, Teresa has developed a diverse skill set that drives operational excellence and client success.