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Darren Whittington was appointed to the role of Director of Operations in July 2019 and is responsible for the delivery of products, services and member experience across all areas of the Club including the membership service centre and customer services teams, Club Sites and the overseas travel operations. He joined the organisation in 2007 as Exempted Camping Manager, moving to the role of Membership Services Manager and then Membership Services Director in 2013.

Darren, who gained his Master’s degree in Business Administration (MBA) in 2018, said: “First and foremost my role is to drive the delivery of exceptional customer service for all of our members. Exceptional customer service has to be threaded through everything we do and I will ensure it is being championed by all at the Club.”