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Moses Valadez is an experienced operations and risk management professional with a diverse background in the financial services and restaurant industries. Valadez currently holds a position in operations at QTC Management, Inc. and is a franchise owner at The Buffalo Spot, preparing for the grand opening of a new franchise in late 2022. Previously, Valadez served as a Risk Management Lead at USAA, overseeing quality assurance for regulatory compliance, and held various leadership roles at Citi where responsibilities included portfolio management, improving production metrics, and managing cross-site teams. Valadez began a military career in the United States Air Force Band of The West, receiving an honorable discharge. Educational credentials include a Master's degree in Business Administration from Webster University and a Bachelor's degree in Music and Business Administration from the University of Miami.