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Jon Whitford has extensive work experience in the field of IT infrastructure and systems support. Jon started their career at HMV Retail Ltd, where they worked as a Systems Support Specialist from 2005 to 2008. Jon then moved on to Baker Tilly, where they held the positions of IT Practitioner from 2008 to 2010, and Senior Infrastructure Engineer from 2010 to 2015. At Baker Tilly, they gained experience in in-house infrastructure design, implementation, and support, as well as merger and integration projects. In 2015, they joined Publicis Groupe as an IT Integration Engineer, responsible for integrating IT systems and services of acquired agencies into the company's IT platforms. Since 2016, they have been working at Brooke, Action For Working Horses and Donkeys, first as a Senior Infrastructure Engineer and later as the Head of Information Services Operations. Overall, Jon has a strong background in IT infrastructure management, with a focus on integration projects and support of global web applications.

Jon Whitford pursued a Bachelor of Science (BSc Hons) in Computing from The Open University. The exact start and end years of their education are not specified.