Rayon Powis has extensive experience in administrative assistance and customer service roles, with a strong focus on enhancing operational efficiency and client satisfaction. Currently employed as a Scaffolder at Brock Group since February 2017, Rayon previously held positions such as Administrative Assistant at the Government of Alberta, where responsibilities included verifying claims and supporting senior officers. Prior experience includes roles at McDonald's Corporation, the Ministry of National Security, and the Electoral Office of Jamaica, where Rayon demonstrated skills in customer interaction, application processing, and transparency within regulatory frameworks. Rayon holds a Certificate in Customer Service Management from Garmex Academy Heart/Trust NTA and a Certificate in Business Administration and Management from Jamaica College.