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Cathy Jackson began their work experience in 1988 as an Account Manager at J. Smith Lanier & Co., where they worked until 1993. In 1994, they joined The Benefit Company as a Vice President. In 2009, Cathy Jackson became a Vice President at Arista Consulting Group until 2011.

Cathy Jackson obtained their Bachelor of Arts degree in Sociology from Georgia State University, where they attended from 1971 to 1975.