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Marco B. is an IT Specialist currently employed at Footprints Commercial Service since January 2024, responsible for organizing data in Excel, resolving technical issues, and updating legacy software and hardware. Previously, Marco served as a Developer at HCL America, Inc., where support for SAP on the MRO process was provided for Pratt & Whitney. Marco's experience also includes managing 72 facilities as a Central Admin Agent at 1-800-PACK-RAT and troubleshooting mobile devices as a Repair Technician at ER: Electronic Repair. Marco holds a Bachelor of Science in Computer Science from the University of North Carolina at Charlotte, earned in May 2021.