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Mel Benkert is an experienced Information Technology professional with a diverse background in IT management, support, and education. Currently serving as the Information Technology Help Desk Manager at The Arc Minnesota, Mel previously held roles such as IT Manager at Guild Services, where responsibilities included managing integrated technology services across multiple sites, leading IT teams, and developing strategic initiatives. Prior experiences encompass service desk management at the Science Museum of Minnesota and instructional roles at Eagan Art House. Mel's educational background includes studies at multiple institutions including Saint Paul College and the College of Visual Arts.