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Kimberly Scroggins is an experienced professional with a robust background in business services and workforce development, serving as the Director of Business Services at The Arc Baltimore since May 2003. In this role, Kimberly oversees a team dedicated to establishing business partnerships and creating employment opportunities. Kimberly has also held titles such as Director of Employment Services and Workforce Development Specialist at The Arc Baltimore. Previous experience includes positions as Account Executive at New Frontier Payments and Verizon Information Services, and CAE II at American Urological Association, where Kimberly contributed to service improvements and user-friendly solutions for conferences. Kimberly's foundational experience in sales and customer service spans several companies, including Comcast and MCI Telecommunications. Kimberly holds a Bachelor of Business Administration degree from Morgan State University.