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Sarah Fitzgerald has extensive experience in customer engagement and relationship management roles across various industries. With a Bachelor of Science in Hotel and Resort Management from Rochester Institute of Technology, Sarah has held positions such as Senior Advertising Account Manager at The Aragon Company, Director of Customer Engagement at Soleo and Rate Retriever, Member Services Manager at Tennis Club Of Rochester, and Education and Events Director at Rochester Yacht Club. Responsibilities included overseeing customer success teams, managing enterprise partnerships, and coordinating marketing and promotional activities. Sarah's dedication to customer satisfaction and strategic event planning has been evident throughout their career.