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Edward Calado has extensive experience in customer service, claims management, and investigations across various industries. Currently serving at The Alliance as a consultant in claims and customer service, Edward has previously worked in roles such as Sales and Leasing Consultant at Bergstrom Automotive and Marketing Liaison at S2 Risk Services LLC, where marketing efforts were directed towards law firms and insurance companies. Edward's background includes customer support for TRICARE claims with Aston Carter and investigative work at Hupy and Abraham, S.C. as a Field Investigator. Additional experience spans sales and telecommunications roles with West Corporation and TDS Telecommunications Corp., as well as account management with Lands' End. Edward's military experience as a Paralegal Specialist in the US Army provided a foundation in legal assistance. Academic qualifications include a Bachelor of Business Administration from the University of Wisconsin-Madison, a Juris Doctor from Drake University Law School, a Graduate Certificate in Project Management from Edgewood College, and a Post-Baccalaureate Paralegal Certificate from Madison Area Technical College.