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Collin Schmitt is an experienced IT professional currently serving as an IT Support Desk Specialist at The 20 MSP since October 2024. Previously, Collin held the position of Director of Data Science at Lighthouse Power Business, emphasizing automation workflows to enhance business efficiency. With notable expertise as a Level 2 Systems Engineer at iCoreConnect, Collin has managed extensive workstation and server environments, ensuring optimal network performance. Prior military service in the United States Air Force involved Cyber Systems Operations and various security roles, including Chief Security Officer at the United States Department of Defense. Educational credentials include a Bachelor of Science in Aeronautical Management Technology from Arizona State University and an Information Technology Security and Administration Program degree from My Computer Career.