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James joined the Thacker Casket Manufacturing team in August 2010. James had previously been the Plant Manager for Ampcor II, one of the most well-known casket handle and hardware manufacturers in the United States.

After Thacker purchased the assets of Ampcor II, James decided to join the Thacker team in Florence. James' primary role is the supervisor of Thacker's second shift, but James also works as Thacker's Hardware Manufacturing Manager supervising all internal hardware manufacturing and quality control. In addition, he works with mold & dies makers on new tooling and repairs, as well as with suppliers on quality and new products.