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Giovanna Bertero is a seasoned professional in business development and account management, currently serving as a Business Development Manager for TForce Freight since April 2023, focusing on the Columbus Territory. Previously, Giovanna worked as a Business Analyst at TRANZACT, identifying and implementing strategic initiatives to improve business operations. With experience as an Account Manager at Business Administrators & Consultants, Inc., Giovanna successfully managed client relationships and addressed risk capital management needs. Prior roles include Field Service Consultant at MetLife, where responsibilities encompassed managing a significant book of business and collaborating with brokers and employer groups, and Benefits Specialist at HR Butler LLC, excelling in account management and regulatory compliance. Giovanna holds a Bachelor's degree in Psychology from the University of Pittsburgh.