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Jörg Schnathmeier is an experienced professional with a comprehensive background in customer service and management roles across various industries. Currently serving as Claims Specialist Manager at TF Bank Germany since February 2020, Jörg has previously held key positions including Senior Customer Success Manager at Omnea GmbH / STRÖER Group, and Customer Success Operations Manager at uberall.com. Jörg's expertise spans customer relationship management, technical support, quality assurance, and team leadership, with a proven track record of improving customer satisfaction and operational efficiency. With a Dipl.-Kaufmann degree in Business Administration from Leuphana University of Lüneburg, Jörg has cultivated a strong foundation in management and business processes throughout a diverse career that began in the service sector with roles at Air France and Emirates Airline.