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JiaJia Kong has a diverse work experience with various companies and roles. Starting in 2019, they worked as an Analyst at Havas for a year. In 2020, they joined CGI as a Designer but left in 2021. Following that, in 2022, they became a Founding Designer at CogBase until 2023. Additionally, they served as an Advisor at the Conrad School of Entrepreneurship and Business. Currently, they hold the position of Head of Product & Design at TextQL. JiaJia also runs their own photography business called JiaJia Kong Photography, which they have been a part of since 2015.

JiaJia Kong studied Design, Global Business, and Computer Science at the University of Waterloo.