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Gregory Welch is a seasoned professional with extensive experience in product management and technical sales within the software industry. Currently serving as a Workplace Product Manager at Texthelp since January 2016, Gregory also holds roles as a Technical Sales Engineer and Sugar CRM Expert, where responsibilities include training, employee support, and reporting. Prior to this, Gregory worked as a Senior Technical Support Engineer, collaborating with educational institutions on software deployment. Gregory's background includes serving as an Assistant Lacrosse Coach at Peabody Veterans Memorial High School and previous sales roles at Texthelp and Great State Beverages Inc. Gregory holds a Bachelor of Science in Business Management from Springfield College.