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Makala Pollard has extensive experience in brand management and marketing within the healthcare sector, currently serving as the Director at Texas Health Resources since July 2008, where leadership focuses on managing the Texas Health brand across various platforms. Previously, Makala built a brand management department and led marketing initiatives for Texas Health Arlington Memorial Hospital. Additional roles include faculty at the University of Phoenix, owner of Cole Creative, and marketing positions at Grayson Home Health and Jordan Health Services, enhancing referral networks and strategic marketing efforts. Educational qualifications include an MBA in Marketing from the University of Phoenix and a BA in English and Psychology from Southeastern Oklahoma State University.