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Mark McKinley is an experienced IT professional with a diverse background in business analysis, desktop support, and network operations. Currently serving as a Business Analyst at the Texas Department of Motor Vehicles since October 2022, Mark specializes in gathering and documenting user requirements, reviewing business processes, and supporting the systems development life cycle. Prior roles include Computer Operations Specialist at the Texas Commission on Environmental Quality, where Mark provided Tier 2 helpdesk support, and Network Specialist at Texas Health and Human Services, focusing on desktop support. Mark's extensive tenure at the Texas Department of Transportation included both business and systems analysis, where Mark managed technology solutions and support for various divisions. Early career experience encompasses hardware and software support at Wells Fargo and communication technology support at Gtech Corporations. Mark is educated at Austin Community College and Southwest School of Electronics.