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John Lopez is an experienced professional in customer service and mortgage operations, currently serving as a Customer Service Representative V at the Texas Department of Motor Vehicles since August 2023 and as a License and Permit Specialist III at the Texas Department of Public Safety since July 2019. Previous positions include Senior Systems Coordinator and Senior Mortgage Loan Coordinator at Capital One Home Loans, where John managed software applications and maintained mortgage loan pipelines. John also worked at Citibank, N.A. as a Senior Mortgage Loan Processor Credit Specialist. Academic credentials include a Bachelor of Science in Economics from The University of Texas at Arlington and a Financial Modeling & Valuation Analyst (FMVA) certificate from the Corporate Finance Institute.